User Agreement for AI-DOC SMS-Based Medical Advice Service

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING OUR AI-DOC SMS-BASED MEDICAL ADVICE SERVICE. BY USING OUR SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Service Description

Our SMS-based medical advice service uses AI technology, powered by OpenAI's ChatGPT, to provide responses to medical queries sent via SMS. The service is available 24/7 and is intended for informational purposes only. The advice provided is generated solely by AI and is not reviewed by licensed doctors. It is not a substitute for professional medical advice, diagnosis, or treatment. Users are encouraged to consult a healthcare professional for medical conditions. Each response includes a disclaimer highlighting these points.

Additional Service Option: Review by Medical Practitioners

Users have the option to request a review of their medical queries by licensed medical practitioners for personalized guidance and recommendations. By opting for this service, users agree to pay the specified fee and abide by the terms and conditions outlined herein.

Our team of medical practitioners will review the queries submitted by users and provide expert advice based on their professional judgment and expertise.

Your Responsibilities

You agree to provide accurate and complete information when using our service. You are solely responsible for any content that you submit and for ensuring that it does not infringe on the intellectual property rights of any third party. You agree to use our service only for lawful purposes and not to use it to harass, abuse, or harm others.

Limitations of Liability

Our SMS-based medical advice service is provided "as is" without any warranties or guarantees of any kind, express or implied. We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our service or the inability to use it. We do not guarantee the accuracy, completeness, or timeliness of the information provided. The AI-generated responses should not be relied upon for critical medical decisions.

Privacy

We are committed to protecting your privacy and will only use your personal information in accordance with our privacy policy. By using our service, you consent to the collection, use, and disclosure of your personal information as described in our privacy policy.

Termination

We reserve the right to terminate your use of our SMS-based medical advice service at any time for any reason. We may also modify or discontinue the service at any time without notice.

Governing Law

This agreement is governed by and construed in accordance with the laws of the Republic of Kenya. Any dispute arising under this agreement shall be resolved exclusively by the courts located in Kenya.

Dispute Resolution

In the event of a dispute arising under this Agreement, the parties shall attempt to resolve the dispute amicably through informal negotiations. If the parties are unable to resolve the dispute through informal negotiations, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall be conducted in [INSERT YOUR STATE OR COUNTY], and the decision of the arbitrator shall be final and binding on the parties.

Entire Agreement

This user agreement, together with our privacy policy, constitutes the entire agreement between you and us with respect to the use of our SMS-based medical advice service.

If you have any questions about this user agreement or our SMS-based medical advice service, please contact us at info@lulusms.com.